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Privacy Policy
 

Last updated: 09/04/2026

A Legal Disclaimer

The information provided in this Privacy Policy is for general informational purposes only and does not constitute legal advice. While we aim to ensure this policy reflects current UK data protection laws, including GDPR, we recommend seeking legal advice to ensure full compliance with your specific business requirements.

Privacy Policy – The Basics

This Privacy Policy explains how Craed collects, uses, discloses, processes, and manages the data of visitors and clients.

As a graphic design studio, we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly.

This policy outlines:

  • What data do we collect

  • How and why we collect it

  • How it is used and stored

  • Your rights regarding your data

We comply with applicable UK data protection laws and regulations.

What Information We Collect

We may collect the following types of information:

1. Information you provide directly:

  • Name

  • Email address

  • Phone number

  • Business details

  • Project briefs or design requirements

2. Information collected automatically:

  • IP address

  • Browser type and version

  • Pages visited and time spent on the site

3. Cookies and tracking technologies:
We use cookies to improve your browsing experience and analyse website performance.

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How We Use Your Information

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We use your information to:

  • Respond to enquiries and provide quotes

  • Deliver graphic design services

  • Communicate throughout projects

  • Process payments (if applicable)

  • Improve our website and services

  • Send marketing communications (only if you opt in)

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Sharing Your Information

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We do not sell or rent your personal data.

We may share your data with:

  • Trusted third-party services (e.g. hosting, cloud storage, email providers)

  • Payment processors (if applicable)

  • Legal authorities, when required by law

 

Data Retention & Security

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We take appropriate security measures to protect your data.

Your data will only be kept for as long as necessary to:

  • Complete your project

  • Meet legal/accounting obligations

  • Maintain business records

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Client Confidentiality

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We respect the confidentiality of all client information and project materials.

Any files, briefs, or sensitive information shared with us will:

  • Not be disclosed to third parties without permission

  • Only be used for the purpose of completing your project

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Portfolio & Promotional Use

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As a graphic design studio, we may display completed work in our portfolio, website, and social media for promotional purposes.

This may include:

  • Logos

  • Branding

  • Design work created for clients

We will never share sensitive or confidential information without consent.

If you prefer your project to remain private, you may request this in writing at any time.

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Your Rights

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Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request the deletion of your data

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

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Third-Party Links

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Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

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Changes to This Privacy Policy

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We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

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Contact Us

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If you have any questions about this Privacy Policy, please contact:

Cread
 helo@creadcreations.co.uk
Location: Caerphilly, Wales

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